Banks Are Weird

OK, so I have my mortgage and vehicle loans from the same bank. It doesn't happen to be the either the bank or the credit union where I have checking and/or savings accounts. I wanted to get online access to the loan accounts so I could check on when payments had posted and then set things up so I could make my loan payments online. So I went to the bank's web site to set this all up only the web site didn't recognize my account numbers. So I called their 800 number and got things setup that way. Except their web site has a broken link in the sign up process so that wouldn't work either. So I stopped at a bank branch while I was doing other errands to get online banking setup. Only because I had already started the process via the 800 customer service line they couldn't set me up unless there was a change in my customer accounts. But since I have 2 loans from them I can get a free checking account. So now I have another checking account so I can get online access for my loans. All of which seems like the long way around the barn door to me. Oh well, I can I can use this account for setting aside funds for rendezvous etc. Meanwhile I still don't have online access set up, I need to wait for the check card to arrive and then call the 800 number that comes with the card. I will get a $50 gift certificate by doing it this way so I guess there is a silver lining to the cloud. Meanwhile there are ads all over the bank's web site and branch office encouraging their customers to sign up and use online banking. Go figure.